Samsung today announced that over 96 percent of the Galaxy Note 7 units sold to the public across the world have been returned to it. The company notes that it has taken aggressive actions like completely disabling phone calling functionality by rolling out a software update for the phone by working closely with carriers. By limiting the functionality of the phone, Samsung left users who were still using the Note 7 as their primary device with no other option but to return it to the company.
Galaxy Note 7
As per Korean newspaper JoongAng Ilbo, Samsung will be announcing the results of its investigation into the Galaxy Note 7 fiasco by the middle of this month. The Korean company had reportedly finished its investigation last month itself but decided to hold off until other third-party labs also post their findings.
After Samsung announced that it would be killing all Galaxy Note 7 units in the United States within 30 days, all major carriers have gone ahead and announced the dates on which they plan to roll out an OTA update that will disable charging on the phone and disable their mobile network functionality.
Live in Canada and still using a Galaxy Note 7? Well, Samsung has now announced that all Note 7 units in Canada will lose the ability to connect to a mobile network from December 15. A software update from Samsung will also disable Wi-Fi and Bluetooth functionality on the handsets from December 12th onwards.
While Samsung is yet to divulge the details behind the batteries inside the Galaxy Note 7 exploding, a design engineering firm called Instrumental has done its own internal assessment on one unit of the handset and reached its own conclusion. According to the company’s CEO Anna-Katrina Shedletsky, the design of the Note 7 compressed the battery even during regular use that eventually led to the battery inside it exploding.
Its been almost two months since Samsung pulled the plug on the Galaxy Note 7 due to the explosion fiasco. The company has since then reassured its customers through multiple forms of communications that it will be working on improving consumer safety of its products. The Korean company also promised that it would be publicly sharing the reason behind the Note 7 units exploding, which was first blamed on faulty batteries.