Samsung today formally announced the results of its in-depth investigations into the Galaxy Note 7 explosions. The company conducted its investigation on over 200,000 units of the Galaxy Note 7 and tested every single aspect of the device like water resistance, USB-C port, fast charging, iris scanner, software, and more.
Galaxy Note 7
Earlier today, Samsung announced that it would be releasing the detailed report of its Galaxy Note 7 investigation on January 23rd. However, a new report from WSJ has revealed the reasons behind the Note 7 units exploding all over the world.
Samsung today announced that after “several months of comprehensive investigations,” its executives will reveal the reason behind the Galaxy Note 7 explosions at a press conference in Seoul, South Korea on January 23rd, 2017.
While Verizon Wireless wasn’t all that quick to jump on a software update that would disable Galaxy Note 7s in the wild during the holidays, the Big Red carrier is definitely buckling down now.
Samsung is reportedly set to reveal the details of its Galaxy Note 7 investigation next week on January 23rd, but key details from the final report of the investigation have already been leaked. While the blame was initially put on faulty batteries supplied to the company by Samsung SDI, the detailed investigation paints a different picture.
Samsung today announced that over 96 percent of the Galaxy Note 7 units sold to the public across the world have been returned to it. The company notes that it has taken aggressive actions like completely disabling phone calling functionality by rolling out a software update for the phone by working closely with carriers. By limiting the functionality of the phone, Samsung left users who were still using the Note 7 as their primary device with no other option but to return it to the company.
As per Korean newspaper JoongAng Ilbo, Samsung will be announcing the results of its investigation into the Galaxy Note 7 fiasco by the middle of this month. The Korean company had reportedly finished its investigation last month itself but decided to hold off until other third-party labs also post their findings.
After Samsung announced that it would be killing all Galaxy Note 7 units in the United States within 30 days, all major carriers have gone ahead and announced the dates on which they plan to roll out an OTA update that will disable charging on the phone and disable their mobile network functionality.