Samsung Galaxy M20 FAQ

Galaxy M20

Earlier this week, Samsung launched the Galaxy M10 and M20 smartphones in India. The Galaxy M20 takes a jab at some heavyweights like the Redmi Note 6 Pro, Honor 8X, Asus ZenFone Max Pro M2, and others. Unlike previous budget offerings from Samsung, the Galaxy M20 is a genuinely attractive smartphone in the sub-15k segment.

If you plan on buying the Galaxy M20 but have some questions about it, check out our detailed FAQ below which will answer all your questions surrounding the device.

Samsung Galaxy M20 FAQ

Q) What are the full specifications of the Galaxy M20?

A) The full specs of the Galaxy M20 are as follows:

  • Display: 6.3-inch FHD+ Infinity V Display, 19.5:9 aspect ratio LCD display
  • Chipset: Exynos 7904, 1.8GHz octa-core chip
  • GPU: Mali-G71 MP2
  • RAM: 3/4GB
  • Storage: 32/64GB, microSD card slot
  • Rear camera: 13MP PDAF, F/1.9 aperture, 5MP secondary camera with ultra-wide angle lens, LED flash
  • Front camera: 8MP, F/2.0 aperture, In-Display flash
  • Sensors: Fingerprint scanner, Accelerometer, Proximity, Hall sensor, Face unlock, Gyroscope, Ambient light sensor
  • Connectivity: LTE, Dual-SIM slots, GPS, Wi-Fi b/g/n(2.4), Bluetooth 4.2, USB-C
  • Battery: 5000mAh non-removable, 15W fast charging
  • Others: Android 8.1 Oreo, Samsung Experience v9.5, Widevine L1 support, Dolby Atmos

Q) Is the battery of the handset removable?

A) Since the Galaxy M20 features a unibody plastic build which means its battery and rear cover are not removable.

Q) Is the Galaxy M20 water-resistant?

A) No, the handset is not water-resistant.

Q) Is there Always-On Display on the Galaxy M20?

A) No. Since the Galaxy M20 comes with an LCD display, it lacks the Always-On Display feature.

Q) What kind of SIM card slot does the phone have? Can I use two SIM cards and a microSD card at the same time?

A) The Galaxy M20 features two nanoSIM card slots along with a microSD card slot. This means one can use two SIM cards and one SD card on the phone at the same time.

Q) Is the display on the Galaxy M20 protected by Gorilla Glass?

A) No, the display is not protected by Gorilla Glass, though it is a strengthened glass.

Q) Is there a gyroscope and ambient light sensor on the Galaxy M20?

A) Yes! Unlike previous budget offerings from Samsung, the Galaxy M20 does not skimp on the basic sensors and comes with a gyroscope and ambient light sensor.

Q) Where is the fingerprint scanner on the Galaxy M20 located?

A) Its located at the rear just below the camera sensor.

Q) Is there Samsung Pay support on the Galaxy M20?

A) No, the handset does not come with Samsung Pay support.

Q) Is there FM Radio on the Galaxy M20?

A) Yes, the Galaxy M20 has FM radio.

Q) What about IR blaster?

A) No. The Galaxy M20 does not feature an IR blaster.

Q) Is there Widevine L1 support on the device? Meaning can it playback HD videos from Netflix and other streaming services?

A) Yes, the Galaxy M20 has Widevine L1 support for streaming HD videos from Netflix and others.

Q) How many fingerprints can one register on the Galaxy M20?

A) 5.

Q) Can you record slow-motion videos on the Galaxy M20?

A) No, you cannot. The handset is limited to recording videos in Full HD resolution at 30fps.

Q) Which version of Android does the handset run on?

A) Android 8.1 Oreo. The handset also features Samsung’s Experience 9.5 UI on top with plenty of customization options and features.

Q) Does the Galaxy M20 support LTE and VoLTe networks? Will a Reliance Jio SIM work on the phone?

A) Yes, it supports LTE and VoLTE out of the box. Like with many other phones, the handset will also work with a Reliance Jio SIM out of the box.

Q) Is there dual VoLTE support on the Galaxy M20?

A) Yes, the Galaxy M20 has Dual-VoLTE support which means you can connect to two VoLTE networks at the same time.

Q) Is fast or quick charging supported on the Galaxy M20?

A) Yes! The Galaxy M20 supports 15W fast charging. Even better, Samsung bundles a 15W fast charging adapter with the device.

Q) How much free storage space does the Galaxy M20 have out of the box?

A) Almost 22GB in the 32GB variant. The 64GB variant has almost 52GB of free storage space.

Q) Can you uninstall or disable pre-installed apps on the handset?

A) Yes, you can uninstall or disable some pre-installed apps on the Galaxy M20, but not all.

Q) Does the Galaxy M20 feature face unlock?

A) Yes, the Galaxy M20 features face unlock.

Q) What contents do you get inside the retail box of the Galaxy M20?

A) You get the phone, a 15W fast charger, a USB cable, SIM ejector tool, earphones, and some regulatory papers. No case or screen guard is bundled with the phone.

Q) Does the handset support USB OTG?

A) Yes, the Galaxy M20 supports USB On-The-Go. This allows you to directly connect pen drives, external hard disks and more using an adapter to the device.

Q) How many variants of the Galaxy M20 Samsung selling in India?

A) Samsung is selling two variants of the Galaxy M20 in India. The base variant comes with 3GB RAM and 32GB storage while the second variant comes with 4GB RAM and 64GB storage.

Q) What color variants of the Galaxy M20 are being sold in India?

A) Samsung is selling the Galaxy M20 in Charcoal Black and Ocean Blue colors.

Q) When does the Galaxy M20 go on sale and where?

A) You can buy the Galaxy M20 from Amazon. You can buy the phone from here. The company is offering a double-data offer for Reliance Jio users.

Q) What’s the price of the Galaxy M20?

A) The base variant of the Galaxy M20 with 3GB RAM and 32GB storage is priced at Rs 10,990. The 4GB RAM/64GB storage variant is priced at Rs 12,990. The handset goes on sale on Amazon India from Feb 5 at 12 noon.


What do you think about the Galaxy M20? Do you plan on buying one when it launches early next week?

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