Moto E5 Plus FAQ

After a hiatus that lasted for more than a few months, Motorola released the Moto G6 series of smartphones in India last month. This month, it is following it up with the Moto E5 Plus, its portable powerhouse. Previous Moto E handsets were all about their excellent value for money and battery life, and Motorola has continued the same trend here.

The Moto E4 Plus was an incredibly popular device in India, so Motorola has a lot of expectations attached to the Moto E5 Plus. Sadly, given the way the handset has been priced, the Moto E5 Plus just does not seem like an attractive proposition especially when you compare it to the likes of the RealMe 1 and the Asus ZenFone Max Pro M1. Nonetheless, if you are still interested in the Moto E5 Plus but have some questions surrounding it, check out our FAQ below.

Moto E5 Plus FAQ

Q) What are the full specifications of the Moto E5 Plus?

A) The full specs of the handset are as follows:

Moto E5 Plus Specs
Dimensions 160.9 x 75.3 x 9.4 mm
Weight 196.6g
Display 6-inch, 720 x 1440 pixels, 18:9 ratio, 268ppi, Corning Gorilla Glass
Chipset Qualcomm Snapdragon 425 Quad-core @1.4 GHz
GPU Adreno 308
RAM 3GB/2GB RAM
Storage 32/16 GB
Rear Camera 12MP (f/2.0, 1.25µm), PDAF & laser AF, LED flash
Front Camera 5MP (f/2.0), LED flash
Sensors Fingerprint (rear-mounted), accelerometer, proximity
Connectivity LTE, Dual SIM, GPS, Wi-Fi b/g/n, Bluetooth 4.2 LE, microUSB, Dedicated microSD card slot
Battery Non-removable Li-Ion 5000 mAh battery
Software Android 8.0 (Oreo)

Q) Is the battery of the handset removable?

A) No, the Moto E5 Plus comes with a metal casing which means its battery and back cover are not removable.

Q) Does the Moto E5 Plus feature a glass back?

A) No. The handset features a plastic back, though from a distance it might look like glass.

Q) What kind of SIM card slot does the phone have? Can I use two SIM cards and a microSD card at the same time?

A) The Moto E5 Plus features a dual-SIM card slot and a dedicated microSD card slot. This means that you can use 2 nanoSIM cards and a microSD card on the phone at the same time.

Q) Is the display on the Moto E5 Plus protected by Gorilla Glass?

A) The 6-inch 720p+ IPS display on the Moto E5 Plus is protected by Corning’s Gorilla Glass. Remember that this only makes the display harder to crack and does not make it scratchproof.

Q) How many fingerprints can one register on the Moto E5 Plus?

A) 5. The fingerprint scanner is neatly integrated into the batwing-style Moto logo at the rear of the device.

Q) Can you lock apps using the fingerprint scanner on the Moto E5 Plus?

A) Yes, you can, though you will need to use a third-party app for this. The steps can be found here.

Q) Does the Moto E5 Plus feature an IR blaster?

A) No, the handset lacks an IR blaster.

Q) Does the Moto E5 Plus feature Moto Display?

A) Despite coming with an IPS LCD, the Moto E5 Plus comes with Moto Display that gives one quick sneak peek to their unread notifications.

Q) Is there face unlock on the Moto E5 Plus?

A) Yes and no. While the handset does feature face unlock, it relies on Google’s Smart Lock implementation for the same which is extremely slow and not as reliable as face unlock found on Motorola’s own Moto G6.

Q) Is the Moto E5 Plus waterproof?

A) The handset features a nano coating that repels water, but it is not water-resistant or waterproof.

Q) Does the Moto E5 Plus feature FM Radio?

A) Yes, it does.

Q) Can you record slow-motion videos on the handset?

A) No.

Q) Which version of Android does the Moto E5 Plus run on? 

A) The handset runs on Android 8.0 Oreo out of the box.

Q) Does the Moto E5 Plus support LTE and VoLTe networks? Will a Reliance Jio SIM work on the phone?

A) Yes, it does support LTE and VoLTE out of the box. Unlike many other phones, the handset will also work with a Reliance Jio SIM out of the box.

Q) Does the Moto E5 Plus feature a dedicated microSD card slot? Can one use two SIM cards on the device at the same time?

A) Yes, the Moto E5 Plus features a dedicated microSD card slot along with a dual-SIM card slot. This means one can use two SIM cards and a microSD card on the device at the same time.

Q) How can one record calls on the Moto E5 Plus?

A) The Moto E5 Plus lacks native voice recording functionality. However, one can record voice calls on the handset by downloading an app from the Play Store.

Q) Is there dual-VoLTE support on the Moto E5 Plus?

A) No, the handset lacks dual VoLTE support, though you can use a VoLTE SIM on any SIM slot on the device.

Q) Is there native video calling functionality on the Moto E5 Plus?

A) Yes, the Moto E5 Plus can make native video calls without installing any app from the Play Store.

Q) Does the Moto E5 Plus support fast charging? 

A) Yes, it does but it’s limited to 10W which is hardly faster than what other phones offer.

Q) How much free storage space does the Moto E5 Plus have out of the box?

A) Almost 24GB out of the box.

Q) Can you uninstall or disable pre-installed apps on the handset?

A) Yes, you can uninstall or disable some pre-installed apps on the Moto G5, but the handset hardly comes with any bloatware.

Q) What colors are the Moto E5 Plus available in?

A) The handset is available in Black and Fine Gold colors.

Q) What contents do you get inside the retail box of the Moto E5 Plus?

A) You get the phone, a 10W Rapid charger, USB cable, headset, and some regulatory papers. No case or screen guard is bundled with the phone.

Q) How many variants of the Moto E5 Plus is Motorola selling in India?

A) Only one for now. The variant comes with 3GB RAM and 32GB of storage space, and its priced at Rs 11,999.

Q) Does the handset support USB OTG?

A) Yes, the Moto E5 Plus supports USB On-The-Go. This allows you to directly connect pen drives, external hard disks and more using an adapter to the device.

Q) When and where does the Moto E5 Plus go on sale?

A) The Moto E5 Plus is available for purchase exclusively through Amazon India. You can buy the handset from here. It will also be available offline through Moto Hubs all across India.


If you have any other question regarding the Moto E5 Plus, drop in a comment and we will be glad to answer them.