Google Addresses Complaints Over Pixel 2 XL Display

Google Pixel XL

The Pixel 2 XL has a large display, one that uses an OLED display manufactured by LG. And reviews for the handset have revealed some issues.

Complaints have started to surface for the smartphone that went on sale today, specifically regarding grainy effects, colors that don’t pop in comparison to other OLED displays on flagship smartphones, and other issues. Now Google has decided to comment on the issues, and clear things up a bit.

Google says that it purposefully decided to use an OLED display that has “a more natural and accurate rendition of colors,” which can be quite the change from what is present on OLED displays, especially those released by Samsung — which is effectively the gold standard for OLED displays at this point. But, Google does say that a change could happen at some point in the future, by way of a software update:

“We designed the Pixel display to have a more natural and accurate rendition of colors this year but we know some people prefer more vivid colors so we’ve added an option to boost colors by 10% for a more saturated display. We’re always looking at people’s responses to Pixel and we will look at adding more color options through a software update if we see a lot of feedback.”

The fact that Google is listening to the responses from consumers, and is willing to even consider a software update that could add more color options is a good thing. When a phone costs as much as the Pixel 2 XL does, and it is positioned as a flagship device (which it is), then these types of issues can certainly be annoying for consumers.

[via CNET]

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