Samsung’s ‘Active’ range of Galaxy S handsets are known for packing high-end internals and their rugged nature and surviving even the toughest of conditions out there. However, in Consumer Reports testing, the Galaxy S7 Active failed to pass their water-resistance test, which ideally should have not been a child’s play for it.
The Galaxy S7 and S7 edge that come with an IP68 certification passed the same water-resistance test with flying colors. The Galaxy S7 Active also has the same rating, so it should have ideally passed the test as well. However, in Consumer Reports testing which included putting the phone inside a 2.12 pounds-per-square-inch pressurised water tank for 30 minutes, water seeped into the handset rendering the touchscreen unresponsive.
Now, it is entirely possible that the organisation just received a defective Galaxy S7 Active unit the first time around. But the team came across the same issue with their second unit as well, which like the first one, was purchased online.
Samsung has already commented on the matter saying that it has received “very few complaints” about this issue, and in all such cases, the phone was under warranty and so the consumer was given a free replacement.
“The Samsung Galaxy S7 active device is one of the most rugged phones to date and is highly resistant to scratches and IP68 certified,” the company said in a written statement. “There may be an off-chance that a defective device is not as watertight as it should be.”
It is entirely possible that a certain batch of Galaxy S7 Active units have some defects that leads to water seeping into them. After all, the Galaxy S7 and S7 edge also have the same level of IP certification as the Galaxy S7 Active, and they passed Consumer Reports water-resistance test with flying colors.
The Galaxy S7 Active is only sold by Samsung on AT&T’s network in the United States. The handset is a beefed up version of the Galaxy S7 with a 5.1-inch Super AMOLED display, a Snapdragon 820 chipset, and a 4000mAh battery.
[Via Consumer Reports]